Assured Service Terms

PURCHASING TERMS AND CONDITIONS

The G Connection

DELIVERY- AND PAYMENT CONFIDENTIALITY

All information disclosed to The G Connection for online ordering of items / products remain confidential, including the name and address information as well as information on payment cards.

PAYMENT

By paying for an order on the website, an order confirmation will be sent to you. When we have registered your payment, the order will be packed and sent.

Our payment method is Paypal (one of the easiest and safest way of paying). Once payment has be recieved and address has been confirmed, you order ships from our warehouse.

WARRANTY INFORMATION

Any errors or defects in the delivered items / products from the website must be invoked and be enforced against The G Connection within14 days after the error / defect has been discovered.

Contacting The G Connection is demanded, if an eventual error / defect has been discovered. The customer is held accountable if failing to contact The G Connection in the time period noted.

RETURNS / EXCHANGES

We offer a 14 day return policy on the delivered item / product on the day on which the purchased item has been delivered and received. If you want to return your purchased items / products The G Connection must be informed and it will be returned within 14 days.

Items / products being returned must be returned in the same condition and quantity as it is received. In addition, the item must not be worn/ used and all original tags must be intact and in original packaging.

If the above are to be met, we will refund the purchase price paid of the returned order.

We don't cover the expenses for shipping of a returned item / product.

PRIVACY STATEMENT

Information about your name, address, phone number, etc. is treated confidentially and thus used only when we operate your order. Legal requirements say that we may store your personal information for up to five years. 

The G Connection is responsible for the handling of personal data, therefore the data is stored on a secure server. We will not disclose your personal information to third parties. Paypal is The G Connection's payment solution, which means that The G Connection does not handle your data stated by the use of debit cards.

DISCLAIMERS

We take reservations for errors and deficiencies in prices and descriptions and availability.


DELIVERY AND SHIPPING

Delivery of goods under an order is considered done when the customer has been provided with the purchased item / product and thus have it in his possession. All orders are sent by USPS Priority Mail Services.

The order is shipped within 1-3 days from purchase and will according to USPS Priority Mail be expected to be delivered within 3 days. The stated delivery times are approximate and must be for the sake noted that there may be unforeseen delays.